Tellq Multi

Manage all customer interactions in one place for the most effective customer service.

Get started

Tellq Multi

Manage all customer interactions in one place for the most effective customer service.

Get started

Tellq Multi

Manage all customer interactions in one place for the most effective customer service.

Get started

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Tellq is a leading customer support solution in Baltics

Solve customer problems proactively

Connect the most relevant support channels and eliminate jumping between platforms.

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Call centre. Simple, yet effective management of company calls

Shared inbox. A smarter way to manage team inbox

Facebook messenger. Easily accessible to dedicated agents

Chat bot & Live chat. When speed and automation is priority

Easy to use call centre

Handle incoming & missed calls, create callbacks, click to call inside Tellq

Customer recognition

Self-service

Live monitoring

Customer recognition

Self-service

Live monitoring

Customer recognition

Self-service

Live monitoring

Chatbot & Livechat

Increase reply rates and generate leads with Live chat.

Stay 24/7 available with chatbot

Increase reply rates and generate leads with Live chat.

Stay 24/7 available with chatbot

Universal / Shared inbox

Create teams which will handle inbox smoothly

Create teams which will handle

inbox smoothly

Shared inbox

Agents distribution

Customer history

Shared inbox

Agents distribution

Customer history

Shared inbox

Agents distribution

Customer history

Team collaboration

Organise your teams to reach maximum efficiency

Organise your teams to reach

maximum efficiency

Internal comments

Assignments

Tagging

Internal comments

Assignments

Tagging

Internal comments

Assignments

Tagging

Workflow automation

Automate up to 30% of manual work. Save your precious time

Automate up to 30% of manual work.

Save your precious time

Rules

Templates

API for integration

Rules

Templates

API for integration

Rules

Templates

API for integration

Analytics. Decision making based on numbers

Analytics. Decision making
based on numbers

Measure which channels needs most workforce. Set your KPI's for perfect customer support and reward best performing agents

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Boost your support with additional help

Discover extra features to engage, evaluate and connect

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SMS. Send manual or automated SMS to your customers

NPS for calls (Net promoter score). Gather valuable feedback about calls

NPS for tickets. Gather valuable feedback about tickets management

API. Connect Tellq with your internal systems

Frequently Asked Questions

How do i start using Tellq for customer support?

How to integrate call centre?

How to connect my email inboxes to Tellq?

Can i buy only chatbot?

Do you provide onboarding before the start?

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Deliver exceptional customer support.

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